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An evaluation of interest rate stability on deposit mobilization in banking: a case study of Fortis Microfinance Bank

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Background of the Study
Interest rate stability is a fundamental factor in fostering depositor confidence and mobilizing deposits in the banking sector. Fortis Microfinance Bank has focused on maintaining stable interest rates as part of its strategy to attract and retain depositors. Stability in interest rates not only provides predictability for customers but also helps the bank manage its funding costs effectively (Adebisi, 2023). In a competitive financial environment, depositor trust is largely influenced by the consistency and transparency of interest rate policies, which can encourage long-term savings and investment (Okafor, 2024).

Fortis Microfinance Bank’s approach involves regular assessments of market conditions, economic indicators, and regulatory guidelines to determine appropriate interest rate levels. This proactive strategy aims to balance the bank’s need to offer competitive returns with the imperative of maintaining financial stability. Consistent interest rates are particularly important in the microfinance sector, where deposit mobilization is critical for funding small-scale lending and supporting community development initiatives (Chisom, 2023). Through targeted marketing campaigns and clear communication of interest rate policies, the bank has sought to build depositor confidence and drive sustained deposit growth.

However, maintaining interest rate stability poses several challenges. Fluctuations in the broader economic environment, changes in monetary policy, and competitive pressures can all contribute to periodic adjustments in interest rates, potentially affecting depositor sentiment (Udo, 2024). This study aims to evaluate the impact of interest rate stability on deposit mobilization at Fortis Microfinance Bank, examining how consistent interest rate policies influence depositor behavior and contribute to the bank’s overall financial health.

Statement of the Problem
Despite efforts to maintain interest rate stability, Fortis Microfinance Bank faces challenges in mobilizing deposits consistently. One major issue is the external economic volatility that forces the bank to periodically adjust interest rates, leading to uncertainty among depositors (Ibrahim, 2023). Such fluctuations can undermine depositor confidence, as customers may perceive frequent changes as a sign of instability, prompting them to seek alternative investment avenues.

Moreover, communication gaps regarding interest rate adjustments further exacerbate depositor concerns. Depositors often lack a clear understanding of the reasons behind rate changes, leading to speculation and reduced trust in the bank’s management of funds (Nwachukwu, 2024). In addition, competitive pressures from other financial institutions that offer more attractive rates can divert potential deposits away from Fortis Microfinance Bank. These factors collectively hinder the bank’s ability to sustain a steady inflow of deposits, which is crucial for its lending operations and overall financial stability.

The study seeks to identify the key factors that disrupt interest rate stability and hinder effective deposit mobilization. By examining depositor perceptions, market dynamics, and the bank’s interest rate communication strategies, the research aims to provide a comprehensive analysis of the challenges involved. The goal is to propose measures that can enhance interest rate stability and, in turn, improve deposit mobilization efforts, thereby supporting the bank’s long-term growth.

Objectives of the Study

  • To evaluate the effect of interest rate stability on deposit mobilization at Fortis Microfinance Bank.
  • To identify the external and internal factors influencing interest rate fluctuations.
  • To recommend strategies for enhancing depositor confidence through stable interest rate policies.

Research Questions

  • How does interest rate stability affect deposit mobilization at Fortis Microfinance Bank?
  • What factors contribute to fluctuations in interest rates?
  • Which strategies can improve depositor confidence and deposit growth?

Research Hypotheses

  • H₁: Interest rate stability significantly increases deposit mobilization.
  • H₂: External economic factors are major contributors to interest rate fluctuations.
  • H₃: Clear communication of interest rate policies enhances depositor confidence.

Scope and Limitations of the Study
This study focuses on the interest rate policies and deposit mobilization strategies of Fortis Microfinance Bank, utilizing deposit data, customer surveys, and market analyses. Limitations include the influence of macroeconomic factors and potential biases in depositor feedback.

Definitions of Terms

  • Interest Rate Stability: The consistency and predictability of interest rates offered by a bank.
  • Deposit Mobilization: The process of attracting and retaining deposits from customers.
  • Depositor Confidence: The level of trust that customers have in a bank’s financial stability and interest rate policies.




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